We engaged Zuppa Sdn Bhd to clean our office and we are very pleased with the service. Very timely, clean and thorough and can follow instructions. Currently engaged them on a weekly basis and so far no complaints.
Dazz over 5 years ago
The cleaner was thorough and good. They arrived and left on time. The person in charge was friendly and helpful too. Will continue to use them for long term basis.
Kenneth Yu Kern San over 4 years ago
Pretty good job. Missed out a few things but stellar job overall.
Alex Chiang about 5 years ago
2nd service session, experienced maid for four (4) hours. So far so good....arrived and left on time. Will consider to engage them again.
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Catherine over 4 years ago
We engaged Zuppa Sdn Bhd to clean our office and we are very pleased with the service. Very timely, clean and thorough and can follow instructions. Currently engaged them on a weekly basis and so far no complaints.
Dazz over 5 years ago
The cleaner was thorough and good. They arrived and left on time. The person in charge was friendly and helpful too. Will continue to use them for long term basis.
Kenneth Yu Kern San over 4 years ago
Pretty good job. Missed out a few things but stellar job overall.
Alex Chiang about 5 years ago
2nd service session, experienced maid for four (4) hours. So far so good....arrived and left on time. Will consider to engage them again.
Alex Chiang about 5 years ago
Engaged 2 maids for 2 hours for house cleaning. One of the maid inexperienced, further training required. As a result, insufficient time to complete the cleaning within the allocated time.
However, the person in charge was friendly and helpful too. Allowed maids to complete the outstanding cleaning work and came personally to understand the situation.
Maybe a need to segregate office cleaning maid and house cleaning maid.
Will consider to engage them for long term basis should the maid turnaround time improves.
alicia shanon over 5 years ago
Worker is not fit to handle cleaning as required and using the toilet brush to brush the living room for convenient as she cannot bend down. looking forward for a cleaner that can do proper cleaning job. will hire again as the person in charge is well manner and able to fit my required cleaning schedule.
Zuppa Sdn Bhd (1102220-T) replied:
Hi Alicia, thank you for your feedback. We apologise for the unsatisfactory experience caused by the assigned cleaner. We will look into it and have the cleaner's fitness reassessed. If you don't mind, we would like to provide you a free re-clean session as per our company's re-clean policy, with a different cleaner. We will contact you the soonest for further arrangement.
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