Vetri Business SolutionServing since January 2016Verified
4.6
Ratings
154
Reviews

About

We are specialized in:
1. Renovation Office or Home
2. Aircon Service , Installation, Repair 
3. CCTV, Alarm, Door Access
3A. Wiring and All type electrical work (Light, Fan, Water Heater)

Services

We provide the following services to our customers:

• AIRCON SALES, SERVICE & REPAIR , RELOCATION & INSTALLATION

• RENOVATION (OFFICE/HOME/BUNGALOW)

• WIRING & ALL TYPE OF ELECTRICAL WORKS

• CCTV

• ALARM

• DOOR ACCESS

• AUTO & BARRIER GATE

Achievements

Our Customers :
1) BDP Global Service
2) Ramcel (OIC Today)
3) MITRA IT (Cyberjaya)
4) SWS Service (Property)
5) Thendral Music
6) Jemal (Metal)
7) Aiqon Capital

Gallery

Ratings & reviews

5
4
3
2
1
4.6
189 ratings

Reviews


Sean Suraj Jeremiah over 1 year ago

Unprofessional and ill-equipped. They arrived for the job 1.5 hours late and didn't have the decency to inform us. They didn't seem to have the equipment to do a proper chemical wash for the indoor unit. Worse still, they ended up breaking a tap when they tried to clean an outdoor unit, which they initially could not do as they did not have a ladder which was tall enough to reach the first floor.

Vetri Business Solution replied:

Thank You for your valuable feedback and review.Customers are always right.As a professional vendor i would like to feedback on the above review.We are more than 5 years in this Malaysian market and handled countless esteem customers.This is the first review customer mentioned we are unprofessional.Lets get to the point direct,yes we agree delay on our appointment due natural disasters(heavy rain) for past few weeks whereby our technicians stuck at other customer site.I have personally messaged and apologize to you on the delay and i can confirm that our technicians service has been completed without any issue.You are the one requested us to service your grandfathers house which is few houses away,due to time consuming we have rescheduled the job after two days.Technicians arrived at your grandfather's house as per schedule with all equipments including long ladder.Unfortunately the respective house back roofing was very old and bad condition whereby our technician not able to bring down the compressor so we decided to pull a water pipe from nearest toilet to outdoor compressor for chemical service. Due to unforeseen circumstance when our technician tried to install the pipe to toilet existing water tap it broke due to part connection where it was loose and very old which was agreed by your grandfather it was 25 years old.We have replaced the broken pipe with back to good condition and our tech left the place.All the photos with evidence are in our records.We are not sure what u meant by unprofessional and ill equipped,please be more specific what is the issue that you are facing,because your review is not for the respective job and posted 4 days later .

Maisarah Mohamad over 1 year ago

They were quick in responding to my request. Also arrived early for the appointment. Staffs were courteous and did an excellent job.

Vetri Business Solution replied:

Thank You

Mohanan over 1 year ago

The service technicians came on time, did a good job, and cleaned up after their service. The job was professionally done, and I would recommend them.

Vetri Business Solution replied:

Thank You

Alexis Heah over 1 year ago

Very good service

Vetri Business Solution replied:

Thank You

Alexis Heah over 1 year ago

Good service

Vetri Business Solution replied:

Thank you

Alexis Heah over 1 year ago

Good service

Vetri Business Solution replied:

Thank you

Looi Yook Tho over 1 year ago

Very fast response, very good service

Vetri Business Solution replied:

Thank You

Nicole Siew over 1 year ago

The service agents came to service 2 units of my air-conditioner on last Saturday, the exterior of the units are cleaned as well as the interior, but my house gets very dirty after the service. I suppose they will dismantle the unit and clean it in the bathroom and reinstall, but they just brush it there and there and because they did not bring along canvas, so the dirts all fall on the floor and my TV cabinet. Also, i suppose they will dismantle the compressor to clean and reinstall back but they didnt, they just wipe clean the exterior and that's it, according to them reason being is because my condo is on high floor, they said they couldn't wash it because the water will spill. I find they are quite inexperience. Overall my experience with them is just average.

Vetri Business Solution replied:

Thank you for your valuable comments and feedback which will be useful for us for future services.Here are the findings after discussing with our respective tecnicians:- Indoor and outdoor unit cooling coil was very clean and looked new so there is no need of any chemical service,technicians identified the blower fan was dusty whereby they clean it using the brush.For the dust and dirst on the floor, your house helper mentioned to our technicians that she will clean up the dust on the floor . Thanks Again for your review.Thank you.

Aida Daud over 1 year ago

Very happy with the job. Very punctual and performed their service professionally.

Vetri Business Solution replied:

Thank You Aida.

boonsiew over 1 year ago

Four technicians were sent over for 3 units of AC servicing which they were efficient and fast. Job well done and will definitely look for them for the upcoming AC servicing!

Vetri Business Solution replied:

Thank You Mr.Boon

Need this service?

Hire the best service providers for your everyday needs from Kaodim.

Free insurance coverage
Enjoy a re-service or your money back if unsatisfactory
Lowest price guaranteed
Terms & conditions apply
Contact person

Mogan Subramaniam

Company address

25-2B, Block C, Jalan PJU 1/3B, SunwayMas Commercial Centre, 47301, Petaling Jaya, Selangor

Registration no

002385133-D

Related services

Alarm & CCTV
Aircond Repair
Renovation
Electrical Wiring / Power Point
Aircond Installation