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Up Your Home Services Sdn Bhd

Up Your Home Services Sdn Bhd

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(4.5)
147 Reviews

  • Home Aircon
  • B-5-8, Plaza Mont Kiara, 2, Jalan Kiara, Mont Kiara, 50480, Mont Kiara, Kuala Lumpur Wilayah Persekutuan
  • 1200822A

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About me

We have been servicing clients need in air conditioning industry for more than 10 years. We believes in providing an "Ultimate Peace of Mind"
to our clients by giving a 100 days satisfactory warranty
upon accepting a job request. We will provide the warranty in a written letter instead of empty verbal promises. We believes that our work will provide a total hassle free experience for all our clients, therefore we back it up with not only words but written warranty to protect the interest of our clients.
 

Gallery

My services

We provide all kind of services in relationship with the air conditioning units:

(1) Cleaning & Maintenance
(2) Installation of air cond unit
(3) Diagnose & Repair
(4) Yearly Maintenance Contract for a ultimate peace of mind experience at an affordable price

My achievements

We have been constantly been getting praise from our prestige customer for all the work that we have done. We believes in being systematic in our approach so there will not be any chance of misunderstanding.
Getting a professional service should be an ultimate peace of mind rather than going thru a hassle on even the smallest item.

Reviews & Rating

(5)

Complimented

Excellentservice selectedExcellent ServicePunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Aloysies - Aircond Servicing - 3 months ago

Service is ok. But it's very pricey when come to adding the gas..... it stated free for R22 gas up to 20psi, if over 20psi (no matter is over 1psi or 2 psi), they charged RM80/unit. Anyway, it's just for one-off using this company..... no more next time.

(1)

by Liz - Aircond Servicing - 3 months ago

Hi Liz, first of all we respect your view and review of the situation. It is also beneficial for all prospecting clients to have a clearer view of the situation. In so, we have decided, to run through the whole situation so that it is clear and fair for all. The terms and condition wrote clearly that the chemical servicing is inclusive of 20 PSI of R22 gas coolant top up. As we notice the lacking of the gas coolant is 30-40PSI (almost half) it is definitely not normal and requires not only top up of the full gas coolant but to check for external leaking possibility as well so that there won't be a recurring issue. In fact during that session our senior technician has explain to your husband and informed him of the pricing and if he would like us to top it to full or just do the required. It is definitely our responsibility to inform on this situation as else if after the service the aircon is not cold enough we might be the one that is being blamed for it. Lastly, your aircon unit is needed to chemically servicing at least once every 8 - 12 months. The condition of the aircon is quite bad when we arrived. Lastly, when the gas coolant lacking is more than 20PSI, we charges RM 80 for R22 , RM 120 for R410 gas type (*we do not use china gas, original Acson only). Furthermore, many vendors do not bother to assist in check for external leaking but just blindly top up the gas coolant. I hope this could give everyone a clear picture of the situation as such any client that is able to read on this would be able to understand on the situation if it happens to them. Lastly do note that the gas coolant topping up is not mandatory, it is our job to explain, but it is client's choice to act or just do the minimal. Lastly, despite the call up after the whole payment was made the very next day, our whole experience with you has been pleasant as we both explained and try to understand the situation in an amicable manner. Lastly, we hope you have a good week ahead. Thanks from Up Your Home Service Sdn Bhd

by Up Your Home Services Sdn Bhd - 26 Aug 2019

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Summer Kok - Aircond Repair - 3 months ago

(5)

Complimented

Excellentservice selectedExcellent Service

by Ir Asrul - Aircond Servicing - 3 months ago

Terrible Servicce Vendor, appointment delay dint inform me. I have to call them only they will tell. And they will charge rm 120 for changing aircond capacitor. Market price rm 50 only.

(1)

by Jackson Foo - Aircond Servicing - 3 months ago

Hi Jackson, we are indeed sorry about the delay. As there is an hidcup in the previous appointments. Sometimes the technicians are rushing and climbing dangerous position they might not be able to pick up the phone calls when we tried to check on their whereabouts. Therefore, we are truly sorry about the delay. It is definitely our fault and we will seek to improve on that aspect. Regarding the market price of Capacitor, our company charges RM 120 inclusive of 30 days warranty. We would not wanna argue on the justification of the pricing as every vendor or freelancers would have different pricing. But just do note that all price quoted is actually optional. If the price that you are being quoted is too expensive, you can actually just take the diagnosis and compare with other vendors before proceeding with the repair work. Last but not least we are definitely sorry that you had such an experience from us. We will take the feedback well and improved on the punctuality & advance informing of clients so they don't waste their time waiting whole day. Thanks and have a great week ahead from Up Your Home Services Sdn Bhd

by Up Your Home Services Sdn Bhd - 26 Aug 2019

(5)

Complimented

Excellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Ai Chin Tan - Aircond Servicing - 3 months ago

Good service. Come on time. Fast service.

(5)

Complimented

Excellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsiveValueformoney selectedValue for Money

by Terrance Chai - Aircond Servicing - 3 months ago

Fast and Pro to service the air con

(5)

Complimented

by William Ann - Aircond Servicing - 3 months ago

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Alwins - Aircond Servicing - 3 months ago

(5)

Complimented

Excellentservice selectedExcellent Service

by Mohd Sharom Ahmad - Aircond Servicing - 3 months ago