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Up Your Home Services Sdn Bhd

Up Your Home Services Sdn Bhd

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(4.5)
123 Reviews

  • Home Aircon
  • B-5-8, Plaza Mont Kiara, 2, Jalan Kiara, Mont Kiara, 50480, Mont Kiara, Kuala Lumpur Wilayah Persekutuan
  • 1200822A

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About me

We have been servicing clients need in air conditioning industry for more than 10 years. We believes in providing an "Ultimate Peace of Mind"
to our clients by giving a 100 days satisfactory warranty
upon accepting a job request. We will provide the warranty in a written letter instead of empty verbal promises. We believes that our work will provide a total hassle free experience for all our clients, therefore we back it up with not only words but written warranty to protect the interest of our clients.
 

Gallery

My services

We provide all kind of services in relationship with the air conditioning units:

(1) Cleaning & Maintenance
(2) Installation of air cond unit
(3) Diagnose & Repair
(4) Yearly Maintenance Contract for a ultimate peace of mind experience at an affordable price

My achievements

We have been constantly been getting praise from our prestige customer for all the work that we have done. We believes in being systematic in our approach so there will not be any chance of misunderstanding.
Getting a professional service should be an ultimate peace of mind rather than going thru a hassle on even the smallest item.

Reviews & Rating

My aircorn have unpleasant smell coming out. The first check they did is open my aircorn, have a simple look, and say it is due to the chemical reaction between the chemical and the iron ( which doesnt make sense because my aircorn dont have any service before). They ask me to switch on the aircorn for several times so the smell can goes away ( they basically did nothing). I listen to their advice, but at the end it didn't works. At the end I ask them to come and check again, but they refuse because they say it is drainage problem and they can't settle it. They even ask me to find plumber to check for that. I was like WHAT!? you do aircorn service but not include the drainage ? It just like ask workshop to repair car but they are not in charge of the tyre parts ! That doesn't make any sense. Most importantly they literally came and just open the case (idk what it calls), have a look and just leave. They just want to earn simple money from that !!! And I pay rm80+ for them to open my aircorn case and provide me some useless solution ???

(1)

by Kow Mun Kit - Aircond Repair - about 1 month ago

Hi Kow, first of all thanks for the updated of the review. As we have spoken to you over whatsapp clearly. We find that the review that you gave did not reflect the truth that why we would like to comment so that it is clear and fair for all readers. First of all, you requested that your aircon is smelly when you turn it on, writing a comment you suspect there might be a corpse living inside your aircon. When we arrived, the smell that was coming out of the aircon is water and steel smell. There is no corpse inside the aircon. Upon technician leaving your premise you were unhappy about it as the smell is still there. We suggested maybe you run the aircon more often as previous you dont use the aircon often. To try and see if the smell goes off. Apparently it did not. You once again msg us on the 28th of August 2019 regarding this issue. To correct you on your statement which is documented within the whatsapp, we are willing to come again to actually open up the aircon unit to show you that the aircon inside has not corpse (Extra visit with no cost). In fact we have also explained to you that the smell could also be from the drain hole due to clogging or issues on it. Which from an aircon company point of view we can only see if the aircon is the one that is causing the smell that you suspect. Infact all was written within the kaodim quote that there is a site visit fee if no repair work is required but diagnosis being done. Lastly, for your latest question on "What kind of aircon service but not include drainage" you might want to get some information off google or other vendors... Aircon vendors are only experts in diagnosis the aircon and the drain piping .... When it comes to regards of the drain hole onwards that would be plumbing work. As also advice if you would like to pay a fee and fully settle this issue. It is best in your own interest to get a contractor and pay them a fee, as they will investigate on it with both plumbing and aircon vendors. Of cos the fees that they charge is different. Lastly, I hope the above explanation helps you understand a bit more. So you can avoid any disappointment or arguments with your home improvement or repair experience. Lastly, as we have promised you the last conversation (whatsapp & here) we are totally fine to make a trip again to open up the aircon and show you if there is any issue with your current aircon unit. But hope you be around to witness this issue once and for all. From then on you can then investigate further. Thanks

by Up Your Home Services Sdn Bhd - 28 Aug 2019

(5)

Complimented

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by René Tey - Aircond Servicing - about 1 month ago

(5)

Complimented

Reasonableprice selectedReasonable PriceFastefficient selectedFast and EfficientRespsonsive selectedResponsive

by Daniel Yahya - Aircond Servicing - about 1 month ago

(5)

Complimented

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by Ymun Chua - Aircond Servicing - about 1 month ago

Easy communicates and fast respond, most important is punctual, save us a lot of time.

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by LIM - Aircond Servicing - about 1 month ago

(5)

Complimented

Fastefficient selectedFast and EfficientRespsonsive selectedResponsive

by Wong - Aircond Repair - about 1 month ago

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientRespsonsive selectedResponsive

by Dean Tan - Aircond Repair - about 1 month ago

(5)

Complimented

Excellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & Friendly

by Azmi - Aircond Repair - about 2 months ago

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Rahul Kumar - Aircond Repair - about 2 months ago

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Lew Ken Guan - Aircond Repair - 2 months ago

Thanks Lew!

by Up Your Home Services Sdn Bhd - 23 Jul 2019