RTAC Cleaning Ventures is all about customer satisfaction. We pay attention to details and take the extra step to insure your trust and satisfaction. We provide Cleaning services and most importantly we believe in the old saying "The Customer Is Always Right".
We provide cleaning services for Flats, Condos, Homes, Comercial buildings and Offices. WE ARE YOUR ALL-PURPOSE CLEANERS! We cover KL, Selangor, Klang Valley. We also cover many other areas for special requests.
One such story is when we were requested to clean an condo for an elderly lady. She decided she needed help around her condo. She was reluctant to use any cleaning services because she had always done the work herself. So when she called and requested the service she kept cancelling on the day of the service at least 3-4 times. So when I called her and asked if we can schedule the cleaning at a better time for her she explained to me that she didn't want her neighbors to see that she was getting help to clean her place, that they might think different of her. So I suggested that we bring only one staff and that she would not be in her uniform when she comes to her place. So she tried it and now she uses us 4 times per week with the same cleaner and she has established a very good relationship with our staff. It was a very good feeling to know that she doesn't have to work so hard at her age and can relax more and be happier.
"They've confirmed on the date, time, and number of cleaners by Tuesday, and reconfirmed on Wednesday for Saturday cleaning. But when Saturday arrived, when I asked them what time will they arrive, so I can pre-empt my condo security, they told me there's not enough cleaners due to Easter weekend. No pre-notice was given. Very bad service. I will not use Kaodim'a recommendation again."
"Moe was cheaper than others in the market. He was responsive, enthusiastic and most importantly on time. He brought 2 Filipino maids over who seem to be really cheerful. Don't expect industrial grade cleaning equipment, just ordinary vacuum cleaners, mops, pails etc. Easy to communicate with too."
"The cleaners did a very good job and service provided to our space. They did very hard and very thorough at very corner. Will recommend to my mom and relatives. Very satisfied 👍👍👍"
"Very efficient customer service. Cleaner very polite and manage to get things done within 4 hours."
"said they couldn't come an hour before scheduled appointment. "
"The follow up was professional and fast, they tried really hard to accommodate to our timing even though it was last minute. The cleaners did a great job at listening to what has to be done and worked efficiently throughout the hours they were here. Overall, the cleaning was great "
"Showed up on time. Highly recommended. I'm really happy with their service. Floor, kitchen, bathroom finally turned up sparkling. I could not have done it better myself. "