RTAC Cleaning Ventures is all about customer satisfaction. We pay attention to details and take the extra step to insure your trust and satisfaction. We provide Cleaning services and most importantly we belive in the old saying "The Customer Is Always Right".
We provide cleanig services for Flats, Condos, Homes and also Commercial buildings and offices. WE ARE YOUR ALL PURPOSE CLEANERS! We cover KL, Selangor, Klang Valley. We also cover many other areas on specail requests.
One such story is when we were requested to clean an condo for an elderly lady. She decided she needed help around her condo. She was reluctant to use any cleaning services because she has always did the work her self. So when she called and requested service she kept cancelling on the day of the service at least 3-4 times. So when I called her and asked if we can schedule the cleaning at a better time for her she explained to me that she didn't want her neighbors to see that she was getting help to clean her place, that they might think different of her. So I suggested that we bring only one staff and that she would not were her uniform when she comes to her place. So she tried it and now she uses us 4 times per week with the same cleaner and she has established a very good relationship with our staff. It was a very good feeling to know that she doesn't have to work so hard at her age and can relax more and be happy.
"Reasonable pricing. Lack of experience to recommend service package to customer. Customer have to redo minor cleaning due to not enough service hour."
"Didn't arrive on time, but they made sure I was aware of the slight delay. So that was good. Cleaners were fast, professional & efficient. Didn't need much directing compared to other services I've patronized in the past. However, they missed a few spots that should not have been missed. Despite all, will definitely book them again and recommend their service."
"RTAC was first to submit a quote and from all the quotes I asked for, it seem they are the only ones bothered reading my details. For my first time using this app as well as the cleaning service, I am impressed, firstly with their early arrival on site, the cleaners and their professionalism and the post cleaning report from the cleaners are just assuring that they take pride. RTAC Do as they needed two hours and guess what, it was on the dot, and they left not even a spot....unclean. Good job to the team. Boss included."