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RTAC Cleaning Services SDN BHD (1067112-M)
(4.4)
104 Reviews

  • Moe
  • No 8b Jalan sq 1/8 Taman Sri Gombak, 68100, Gombak, Kuala Lumpur Wilayah Persekutuan
  • 1067112-M

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About me

RTAC Cleaning Ventures is all about customer satisfaction. We pay attention to details and take the extra step to insure your trust and satisfaction. We provide Cleaning services and most importantly we believe in the old saying "The Customer Is Always Right". 

My services

We provide cleaning services for Flats, Condos, Homes, Comercial buildings and Offices. WE ARE YOUR ALL-PURPOSE CLEANERS! We cover KL, Selangor, Klang Valley. We also cover many other areas for special requests.

My achievements

One such story is when we were requested to clean an condo for an elderly lady. She decided she needed help around her condo. She was reluctant to use any cleaning services because she had always done the work herself. So when she called and requested the service she kept cancelling on the day of the service at least 3-4 times. So when I called her and asked if we can schedule the cleaning at a better time for her she explained to me that she didn't want her neighbors to see that she was getting help to clean her place, that they might think different of her. So I suggested that we bring only one staff and that she would not be in her uniform when she comes to her place. So she tried it and now she uses us 4 times per week with the same cleaner and she has established a very good relationship with our staff. It was a very good feeling to know that she doesn't have to work so hard at her age and can relax more and be happier.

Reviews & Rating

Came 20minutes late but the cleaners stayed on the additional 20minutes. Have asked for a revisit but vendor was busy.

(4)

by Ivan Jan - in Solaris Mont Kiara - 4 May 2017

They've confirmed on the date, time, and number of cleaners by Tuesday, and reconfirmed on Wednesday for Saturday cleaning. But when Saturday arrived, when I asked them what time will they arrive, so I can pre-empt my condo security, they told me there's not enough cleaners due to Easter weekend. No pre-notice was given. Very bad service. I will not use Kaodim'a recommendation again.

(1)

by Ms Phoon - in Sentul West - 17 Apr 2017

Ms. Phoon as I had mentioned to you that because of Easter Holiday that there was a good chance we would be able provide you the service as it was a last minute request anyway. I also told you that we are already short staff and that on Easter Sunday we would be closed so we had to squeeze in all are regular customers first and that if we had any openings we would gladly provide you the service. I'm sorry we could not get to you but you told me you would understand if we didn't. Hope you understand.

by RTAC Cleaning Services SDN BHD (1067112-M) - 17 Apr 2017

Moe was cheaper than others in the market. He was responsive, enthusiastic and most importantly on time. He brought 2 Filipino maids over who seem to be really cheerful. Don't expect industrial grade cleaning equipment, just ordinary vacuum cleaners, mops, pails etc. Easy to communicate with too.

(4)

by Jeff Cheong - in Bangsar - 15 Apr 2017

The cleaners did a very good job and service provided to our space. They did very hard and very thorough at very corner. Will recommend to my mom and relatives. Very satisfied ???

(5)

by Masriena - in Desa Pandan - 11 Apr 2017

Very efficient customer service. Cleaner very polite and manage to get things done within 4 hours.

(5)

by Teo Chin Ting - in Sentul - 8 Apr 2017

said they couldn't come an hour before scheduled appointment.

(1)

by Rekha Anthea - in Desa Pandan - 3 Apr 2017

We actually got there early but we were not allowed to go in because you failed to tell us that you lived in a military base and we were not allowed to enter for many reasons. Sorry for the troubles.

by RTAC Cleaning Services SDN BHD (1067112-M) - 20 Apr 2017

Satisfied ?

(5)

by Baoey - in Taman Sri Gombak - 2 Apr 2017

The follow up was professional and fast, they tried really hard to accommodate to our timing even though it was last minute. The cleaners did a great job at listening to what has to be done and worked efficiently throughout the hours they were here. Overall, the cleaning was great

(5)

by Melanie - in Mont Kiara - 31 Mar 2017

(3)

by Angela Kartini - in Wangsa Maju - 11 Mar 2017

(5)

by Nani - in Segambut - 6 Mar 2017