Mohd Rasidi Bin Ab Razak

The vendor is not competent in doing the tiling works. Professionalism is below par as the vendor refused to complete the work with various excuses such as blaming me for not submitting photos of tiles in the quotation request. I did submit the photo of the tiles during my submission for a quotation. The first day of working, the vendor just laid only one row of tiles. By looking the way the vendor works on the first day, I guessed that he was still thinking on how to install the tiles and the outcome only one row of tiles on the first day. Then the vendor requested that only fraction of payment to be declared in Kaodim and the rest going to be paid directly to him which unfortunately i agreed. That was my big mistake by not fully pay the total sum via Kaodim. After that, the vendor started to behave unprofessionally by giving excuses for not to complete the works even after full payment has been made via Kaodim and personal direct payment. Then the vendor left. I have to engage another contractor to finish the work and to my dismay, the new contractor told me that the work being done in such a substandard method and quality. Visually I also can tell how bad the workmanship was. Half of the laid tiles by the Kaodim vendor have to be hacked and replaced by the new contractor due to very bad workmanship. Luckily the works has been completed by my new contractor with amazing worksmanship.