Kedai Elektrik Cheah Sdn BhdServing since April 2018Verified
4.2
Ratings
100
Reviews

About

Coverage Area: KL, Cheras, Kajang, Bangi, Nilai, Putrajaya, Cyberjaya, Sepang, Dengkil, Ampang, Kepong, Selayang, Sg Buloh, Rawang, Kuala Kubu Bahru, Batang Kali, Ulu Yam, Puchong, Petaling Jaya, Subang Jaya, Shah Alam, Klang, Banting, Jeram, Kuala Selangor, Tanjung Malim & Klang Valley ….

Services

Service and Repair Multi Brand Home Appliances etc : Washing Machine / Refrigerator / Wine Chiller / Freezer / Dryer / Dish Washer

Achievements

Ratings & reviews

5
4
3
2
1
4.2
136 ratings

Reviews


Mohd Ramdzan bin Zainol Abidin about 2 hours ago

Excellentservice selectedExcellent Service
Fastefficient selectedFast and Efficient
Punctual selectedPunctual
Respsonsive selectedResponsive
Chandru about 13 hours ago

Excellentservice selectedExcellent Service
Punctual selectedPunctual
Helpfulfriendly selectedHelpful & Friendly
Respsonsive selectedResponsive
Lim Keng Teng Today

Reasonableprice selectedReasonable Price
Fastefficient selectedFast and Efficient
Putri Lailatul Raina Stephens Abdullah 3 days ago

Terrible, terrible service. They postpone without notice. Have to call them and find out what's happening. Then when they finally came, they took me washing machine door, and told me they were coming back. Waited till 6pm no update no news, tried calling the number but no one answered. Tried calling d next day a lady told me she will call me back once she gets updates from her technician coz they haven't come in to work yet ( mind you it was already 10+ in d morning when I called ), then no call or update the whole day and had to call them again d next day only to be told that my they need to order parts, but cannot give me an estimate of when d parts will arrive or when I can get my washing machine to run, they can only confirm that it will cost me rm300! And when I asked again an estimate of when d parts will take to reach them, this rude chinese woman decided to just hang up on me. 1. Bad customer service 2. Bad time management ( expect people to just be home anytime they decide to turn up ) 3. Bad overall service ( take the part that is broken, don't inform me what's wrong, order new parts without my approval and just give me a price to pay ). I would NEVER use this company's services or recommend anyone to use them EVER!!! MY WORST EXPERIENCE EVER ON KAODIM

Kedai Elektrik Cheah Sdn Bhd replied:

1) office call customer on 13/2 no answer, technician call customer on 14/2, 15/2 no answer - 2) finally office call customer on 17/2 phone no 012-4944022 (husband customer) and answer phone to inform call another phone no 012-6504022 (wife customer) for attend - 3) 17/2 technician attend and inspect customer washer door handle and door lock faulty and need check with manufacture for order spare part but technician didn't inform customer will attend back in the same day and only once receive spare part cost will get back with customer soon - 4) customer call in after 6pm and office already closed. on 18/2 around 9.36am office call customer no answer for quotation and around 10.36am customer received our office call in for agreed quotation. technician arrange to ordered spare part from manufacture - 5) according voice recorder record, customer received our call in around 10.36am on 18/2 for agreed quotation approval

Syazni Hanis Shamsudin 6 days ago

Excellentservice selectedExcellent Service
Respsonsive selectedResponsive
Sandra Ong 9 days ago

Reasonableprice selectedReasonable Price
Excellentservice selectedExcellent Service
Fastefficient selectedFast and Efficient
Punctual selectedPunctual
Helpfulfriendly selectedHelpful & Friendly
Respsonsive selectedResponsive
Js len 14 days ago

Reasonableprice selectedReasonable Price
Fastefficient selectedFast and Efficient
Respsonsive selectedResponsive
Natalia about 1 month ago

Excellentservice selectedExcellent Service
Fastefficient selectedFast and Efficient
Punctual selectedPunctual
Helpfulfriendly selectedHelpful & Friendly
Respsonsive selectedResponsive
Raiza Ramli about 1 month ago

Excellentservice selectedExcellent Service
Fastefficient selectedFast and Efficient
Punctual selectedPunctual
Sepid about 1 month ago

Excellentservice selectedExcellent Service

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Contact person

CHEAH

Company address

11-15 Jalan 30a/119, Taman Taynton View, 56000, Cheras, Kuala Lumpur Wilayah Persekutuan

Registration no

948623-A

Related services

Washer / Dryer Repair
Refrigerator Repair