They forgot their first appointment but gave me a discount the next day when they came. However within a month after they came, there were 2 dead cockroaches and one alive cockroach which I killed so it's not that effective to me. A little ants here n there in the kitchen as well.

He responded very fast and give good advice. My problem was solved very quickly.

Response was fast, and they came per the agreed time. Quality of work... too soon to say for now as there are 5 more sessions to go.

I found that the cockroaches are dead n almost gone. Good service!

Prompt service with reasonable price.

Clear explanation on the phone on what their services are, what to do and not to do.

For the price of RM 170 they have sprayed chemicals around the house and placed some glue at the cabinet corners. However, this requires two separate appointment to carry out as their machine that they brought over did not work and we have to reschedule and due to their busy schedule often times theyre running late for appointments. Moving forward, I hope that they either carry a spare machinery or check it thoroughly before they attend to their appointments.

Arrived on time, did a great job and no more bugs at my home

One Mr Yap came to my house. His service is fabulous. Very details and patient. he answer all the questions I raised. Will definitely look for him next time if I would like to spray my house again.

I had bed bug issue lately and it became kinda trauma. Hitotsu gave me a reasonable quote with the perfect package. They did 3 sessions and now my house is free from bed bugs. I would recommend them to all of my friends and family circles. Two Thumbs up. Thank you Mr Jon.