"Very professional and quick to respond! Cleaner that came did an excellent job! "
"The maids come on time but need to monitor to get to the level of expectation. Overall satisfying."
"The maid is not well trained and not fulfill the agreed hours. The basic cleaning was not done properly."
"Hire them, receive a msg, told me that they will contact me. In the end, no one contact me and no one came to clean up, nothing explained until today. This unresponsive service is very unacceptable. Should not be here. "
"Overall they are okay. The customer service was awesome. What make it not that good is actually the cleaner (individual). I wont judge only based on one cleaner that they sent for me bcz it wont justify anything. But well, my experience with the cleaner they sent is not that satisfying. Yes, she is a self starter but she doesnt take my instruction properly so she forgot what to do and i have to repeat few times. Plus, she is doing everything just for the sake of doing it. To her, as long as she did it then thats it. Doesnt matter whether its clean or still dirty or what, she doesnt bother. I ended up doing everything by myself again after she left. And she did it very very fast. I book her for 4 hours to clean the entire house bcz i thought the time wont be enough since its for the whole house and its just too many things to clean but surprisingly she finished every thing in less than 3hrs. Thats a proof of her doing everything just for the sake of doing it. Since i still have some times so i asked her to do ironing which to my surprise the end result of the ironing is also very bad. At the end of the day, im paying them for nothing actually. Wasted my money and my time big time. Paid that much only to do the clean up and ironing by myself again afterwards."
"They sent 2 maids that simply clean my house, my house was not clean at all. Besides, those maids are not helpful whenever I request them to clean a particular place. They will simply show their impolite faces!"