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EZ Shine Cleaning Services
(2.9)
8 Reviews

  • Agnes Koay
  • 1041-N, Jalan Rambai 3, 11060, Ayer Itam, Penang
  • PG0383236-X

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Cleaning included: 1) move in & move out 2) after renovation 3) spring cleaning

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I give NO star rating at all for their service!! (I am FORCE to give 1 star due to Kaotim stupid system say "Rating cant be blank*) My house is an empty house, hire their service for just a very basic floor cleaning, 4 windows cleaning, (8 pcs of 2 x 4 glass) 3 fans cleaning and 2 small washrooms. After 4 hours of cleaning and I add on RM20 for cleaning tools, the floor still have shoe stain! The windows still have very thick layer of dust! The fan still have dust + the stain of water!! The washroom tiles still have dark stain in between tiles!! My cupboard (the ONE AND ONLY furniture in house) still have dust and SIGN OF NEVER BEEN CLEAN on it!! An empty house and to be clean within 4 hours is really more than enough as the house is just 600sf!!! I snap shot ALL the evidence and whatsapp to the owner Agnes, she just reply "Let me check with the maid". Do u think the maid will say: "yes mdm, I did not clean that, I jz hang ard in the house or lepak somwhere else as NOBODY is supervising me?" Im leaving the house to the maid for cleaning by her own is because Agnes the owner said their maid quality is good, you can just let them do all the things. I have to admit that my agent who open the door for the maid never check for the work as well, all she did is ask the maid have you clean this? Have u clean that? The maid just answer yes!! (Of course the maid say yes!) You will regret if you hire their service!! There is so much cleaning service out there still. Hire others, dont waste your hard earn money! This service is the worse I ever hired!!! Welcome to get evidence photos from me if you need reference on their work.

(1)

by Ice - in Tanjong Tokong - 3 Apr 2017

There was no proper communication between Agnes and the field coordinator. The cleaners talked more than cleaned the entire time. I had to do all the sweeping to help and they still did not manage to complete the cleaning. I had this place cleaned before many times by other companies, they all managed to at least clean everything without fail within the same time frame and manpower. Very disappointing cleaning service. I do not recommend this company at all!

(1)

by Sherene - in Tanjung Bungah - 1 Apr 2017

Good service. Thanks.

(4)

by Shan - in Tanjung Tokong - 30 Jan 2017

(4)

by Leong - in Bayan Lepas - 20 Dec 2016

The cleaning service was quite satisfactory. Maid Atma cleaned for 4 hours. Keep up the good work!!

(4)

by Pink - in Paya Terubong - 20 Sep 2016

Price is reasonable, good quality cleaning.

(3)

by Cynthia Lawrence - in Relau Indah - 13 Sep 2016

The maid took about four hours just to clean the fans, windows of the ground floor and some other minor work and was ready to leave as soon as it neared the 4 hours I booked. When I called her office the lady (Mdm Chin) was kind of rude and blamed another person for all that happened. I specifically mentioned my house is a three floor terrace house and need to be cleaned for Raya and they just sent one maid and didn't offer any advice.. Very bad service..

(1)

by Imran - in Tanjung Tokong - 19 Jul 2016

(5)

by HAADII RAHMAN - in Teluk Kumbar - 4 Jul 2016