Reviews & Rating
satisfied on 1st service
by Mardhiyah Kamal - House Cleaning - 4 days ago
The admin staff is ok, update me before arrival of maids. But aftr two visits a new pair of maids were sent without prior notice. I have to retrain and explain what is expected n where to clean. But the new pair are not trained in cleaning toilets, bedrooms or living rooms.
No supervisors came with maids on first visit or with the new pair.
I may terminate the companys services and another with get fully trained
Can you assist me on this?
by Sharifah Naimah - - over 2 years ago
Hired a maid 3 times weekly from Euzmo for a month and was told to pay in full cash after the first maid session, which I did. The second session the agent called saying the same maid couldn't come and they will replace with another maid (had to teach the maid all over again).
3rd session went on with the same initial maid but she came in 5 mins late and went back 30 minutes early without even telling me. This is an hourly paid session so please make use of every minute paid. I told the agent and they assured me that it will not happen again.
But just a day after and before going for a 4th session, the agent texted me saying that they have staffing problem and could not send in any maid anymore and promised to refund the balance that I paid. 2 days after the message, no refund received and the agent did not bother to even reply the message anymore (but it was read!).
Complaint send to Kaodim and Kaodim called me and said the agent had refunded the money but it was interbank and will take 2 days to clear (it's 2017 helllooo interbank payment can clear the same day!). After making noises on the 3rd day afternoon I received a message from the agent saying that refund has been transferred, just minutes before via maybank2u! So the agent lied to Kaodim so much that the refund has been transferred and probably did not even bother to refund back of not because I made a complaint to Kaodim.
Don't waste your time and money. This is untrusted agent. The maids provided weren't even good to begin with.
by Molina Mohd Nor - - almost 3 years ago
Splendid work. Will call agaim in the future
by Jason Lee - - almost 3 years ago
I have experienced a better quality of work from another service provider, but having that said, I'm quite satisfied with their quality of work. Professional wise – not quite there yet. The workers address me too informally, however their superior (Ina) who I have been communicating with has been very professional, polite, cooperative and easy to deal with. I hired them to come to my house once a week, laundry services included – wash, iron, fold. They have been reliable. They provide me with two workers, for four hours. I find their price to be reasonable.
by Dina Almashoor - - almost 3 years ago
Very good and pleased with their cleaning service. Keep it up!
by May - - almost 3 years ago
Great service, pleasant operator.
by Sophea Haris - - almost 3 years ago
Cleaners are not fully focus during cleaning process. Only clean certain area when supervised otherwise will skip some area. If cleaners know their own job and task as told then we can worry less.
by ee von - - almost 3 years ago
2 cleaners worked well. Clean and thorough cleaning of all places, including toilet. Very happy with their service so far.
by LOH SEE YING - - almost 3 years ago
I don't have any experience with this providers cause no more slot for me on that day but this providers was very friendly and polite..
by Zarina zaman - - almost 3 years ago