The Dustbox (Penang Branch)

Rating: 4.8125 (16 reviews)

6314, Mak Mandin , 13400, Butterworth, Penang

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About me

As a design and project engineer, I have seen the complicated process and problems in maintaining air-conditioning systems on location when on location while he was employed by other companies.

I started The Dustbox with my wife Nathalie back in 2010. At the beginning, we provide our service using standard methods and chemicals. But after 1 to 2 years into the business, we found that the standard method of servicing is very inefficient, time consuming and often come with complicated pricing depending on what type of air-conditioner the customer has.

We decided to simplify the job and price structure to make it easier for customers. Instead of having different pricing for 1, 2 or 3 Horsepower units, we have a single price for every type of service. Customers can conveniently make their service booking and select which package they would like through our website. This made a difference to customers who found it easier to understand and make a quicker decision. However, we still found that the standard service methods continue to be inefficient. That’s when we ventured into doing our own research to find out if we can improve the efficiency and reduce time spent on cleaning air-conditions.

Our research proved fruitful with the development of our own specialized cleaning machine, the “Jetbox” – which also happens to be their bestselling service package in comparison to the regular-clean service offered as well.

With the Jetbox, customers can cut down servicing times from 1-2 hours to just below 1 hour. The biggest difference in using the Jetbox is that customers do not need to dismantle or take down their air-cond unit from the wall as the Jetbox can deliver the same cleaning effect with the unit remaining on the wall, plus it is less messy, eliminates bad odor and kills lingering germs and bacteria. 

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My services

We provide air-conditioning cleaners using our own specialized cleaning machine, the Jetbox.

See how Jetbox bring air conditioner back to ‘AS NEW’ now !


My achievements

2015 Jan - 1st in Malaysia to design ALL NEW JETBOX SYSTEM that cleans split aircon system that is extremely time efficient.

2015 Apr - 1st in Malaysia to launch online booking site for aircon service and cleaning for hasse free booking of your aircon service anytime from our website. 

2015 June - Featured vendor at Kaodim.com's Bengkel Post. 

2015 July - Awarded Kaodim Champion in KL/ Klang Valley, a service provider who has demonstrated great service & professionalism. 

2016 Feb - Kaodim Pro of the Month

2016 Mar - Kaodim Pro of the Month

Ratings & reviews

  • byWengKiam Lim -09 Apr 2017Aircon Servicing inGeorge Town
  • byEddy Lo -23 Jan 2017Aircon Servicing inBayan Baru
  • byEvien -05 Oct 2016Aircon Servicing inCangkat Sungai Ara
  • byEan Ee Tan -22 Aug 2016Aircon Servicing inBatu Uban
  • byChun wei -03 Aug 2016Aircon Servicing inRelau Vista
  • byNurul Ain Mohd Noor -20 Jul 2016Aircon Servicing inPantai Jerjak
  • byChan Swee Wun -01 Jul 2016Aircon Servicing inFarlim
  • byEdward Ang -18 Apr 2016Aircon Servicing inKrystal point Corp park, off Jalan Tun Dr Awang , 11900 Bayan Lepas
  • "They personally called me up and arranged a slot on the next working day for me though their website showed that they were unavailable. Came on time and finished on time. Clean job. "

    byZhi Hao Chua -28 Mar 2016Aircon Servicing inMedan Lumba Kuda
  • "good service. jobs are well done. will definitely use them for future services. "

    byJeffrey Heng -16 Mar 2016Aircon Servicing inTaman Sejahtera