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The Dustbox ( Penang | Selangor | Kuala Lumpur )

The Dustbox ( Penang | Selangor | Kuala Lumpur )

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(4.3)
345 Reviews

  • Kate
  • D8-8-2, Dana 1 Comm Centre, Jalan PJU 1A/46, 47301, Ara Damansara, Selangor
  • PG-0310647-V

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About me

As a design and project engineer, I have seen the complicated process and problems in maintaining air-conditioning systems on location when I was on location while being employed by other companies.
I started The Dustbox with my wife Nathalie back in 2010. At the beginning, we provided our service using standard methods and chemicals. But ater 1 to 2 years into the business, we found that the standard method of servicing is very inefficient, time consuming and often comes with complicated pricing depending on what type of air-conditioner the customer has.
We decided to simplify the job and price structure to make it easier for customers. Instead of having different pricing for 1, 2 or 3 Horsepower units, we have a single price for every type of service. Customers can conveniently make their service booking and select which package they would like through our website. This made a difference to customers who found it easier to understand and make a quicker decision. However, we still found that the standard service methods continue to be inefficient. That’s when we ventured into doing our own research to find out if we can improve the efficiency and reduce time spent on cleaning air-conditions.
Our research proved fruitful with the development of our own specialized cleaning machine, the “Jetbox” – which also happens to be our best-selling service package in comparison to the regular-clean service offered as well.
With the Jetbox, customers can cut down servicing times from 1-2 hours to just below 1 hour. The biggest difference in using the Jetbox is that customers do not need to dismantle or take down their air-cond unit from the wall as the Jetbox can deliver the same cleaning effect with the unit remaining on the wall, plus it is less messy, eliminates bad odor and kills lingering germs and bacteria.

Gallery

My services

We provide air-conditioning cleaners using our own specialized cleaning machine, the Jetbox.
See how Jetbox bring air conditioner back to ‘AS NEW’ now !
http://www.youtube.com/watch?v=nWUaJ9LydcI

My achievements

2015 Jan - 1st in Malaysi to design ALL NEW JETBOX SYSTEM that cleans split aircon system that is extremely time efficient.
2015 Apr - 1st in Malaysia to launch online booking site for aircon service and cleaning for hasse free booking of your aircon service anytime from our website.
2015 June - Featured vendor at Kaodim.com's Bengkel Post.
2015 July - Awarded Kaodim Champion in KL/ Klang Valley, a service provider who has demonstrated great service & professionalism.
2016 Feb - Kaodim Pro of the Month
2016 Mar - Kaodim Pro of the Month
2017 Mar - Awarded the Kaodim Champion Vendor Badge which is now displayed on our profile page  

Reviews & Rating

(5)

Complimented

Fastefficient selectedFast and EfficientPunctual selectedPunctual

by Rahmat Hidayat Mahdi - Aircond Servicing - about 1 month ago

The technicians did excellent job.

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent Service

by Mahinderan Suparman - Aircond Servicing - about 1 month ago

The service was good. I’m only unhappy that the booked date was rescheduled and was only informed in the morning of the day as they said they are lack of manpower. They are supposed to be here at 1pm but have reached around 1.40pm only. Other than that, I’m happy with the service.

(3)

by Kirubashnee Erica Li Ying - Aircond Servicing - about 1 month ago

Good n friendly person incharge for servicing my aircond. Very Proffesional. Will repeat again next time for servicing my aircond.

(5)

Complimented

Reasonableprice selectedReasonable PriceExcellentservice selectedExcellent ServiceFastefficient selectedFast and EfficientPunctual selectedPunctualHelpfulfriendly selectedHelpful & FriendlyRespsonsive selectedResponsive

by Mohd Faez Bin Mohd Azmi - Aircond Servicing - about 1 month ago

(5)

Complimented

Fastefficient selectedFast and EfficientPunctual selectedPunctual

by safarizan - Aircond Servicing - about 1 month ago

Good

(5)

Complimented

by Karen Liew - Aircond Servicing - about 1 month ago

Recommended! Arrived on time and finish job in 1 hour. Considering my apartment does not have lift, the effort to brought up the machine upstairs to 4th floor deserved more than 5 star! and now my room is cool oh yeah!

(5)

Complimented

by Afra Taidin - Aircond Servicing - about 2 months ago

This is my second time getting them to service my AC. They are efficient and they did a well job they even ensured that they didn’t mess up my room. Thank you for a job well done.

(5)

Complimented

by Li Li Wee - Aircond Servicing - about 2 months ago

Thank you for continued support, hope to hear from you next time.

by The Dustbox ( Penang | Selangor | Kuala Lumpur ) - 3 May 2019

We couldn't thank these god-sent technicians enough for their professional and dedicated hard work. They helped to install a new AC and made sure every thing was done perfectly and even managed to fix the old AC's water leaking issue that had been ongoing for months. The technicians are knowledgeable, honest, committed and we're able to openly discuss any details with them. We are so thankful to know this company and thanks to them we and our little baby are able to sleep peacefully at night again. Will definitely engage them for all Aircond services in the future and 100% recommend them to every one else!

(5)

Complimented

by Sam Sweed - Aircond Installation - about 2 months ago

Appointment was at 9:30am and they arrived early, very punctual. Excellent service and the whole process only took about 45minutes. Work was done neatly and clean without leaving any mess. Will definitely recommend them to anyone & of coz for future servicing.

(5)

Complimented

by Yvonne Miranda - Aircond Servicing - about 2 months ago