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Cleaning Commandos (TTDI, Damansara, PJ)
Serving since September 2018
Verified
1152
Jobs completed
3.7
Rating
187
Review
About
My name is Zaien Kamal and I'm the founder of Cleaning Commandos. We provide part time maids, post renovation and moving in cleaning services in Damansara and selected areas in the Klang Valley. I've been an entrepreneur since I graduated from Queen’s University, Canada.
I started my cleaning business almost by accident. Back when I was growing up, my family always had live in maids to help my late mother handle the home while she ran her carpet/furniture business. However, after we sent our last maid that worked with us for 9 years back to get married, we had a string of bad luck with her replacements (theft and runaways). So I hired a maid to help her out. From there our neighbours who were having similar troubles started "borrowing" my maid to help clean their homes. And that's how our company started :)
Cleaning Commandos’ team of professional cleaners are skilled in carrying out both residential and commercial cleaning projects. I do my best to train and carefully select my cleaners, and I value the importance of communicating clearly with our customers. I started covering the TTDI/BU area at first and now I've expanded to other areas with our competitive cleaning rates. I've got hundreds of customers that continue to use Cleaning Commandos on a steady basis, but my company and I still strive to learn and improve everyday!
Services
• Honest,
• Friendly,
• Careful and Reliable,
• Experienced Cleaners,
• Affordable Monthly Packages,
• We Provide Basic Cleaning Equipment/Detergent!
Achievements
Some of the praises from our Kaodim customers:
“The cleaners are well-trained and work fast & efficiently. Zaien provides fast response with friendly service. I had since used their service a few times. Highly recommended.” - Elly Suliana
“The maids did a good job, clean and fast. Zaien is very responsive to requests, even with short notice. ” - Evelyn Wong
“Friendly and accommodating service. Acceptable cleaning quality.” - Pekqun
Our client list includes Samsung Service Center in Damansara, Taylor's Lakeside University, JLL International Facilities Management, and many regular weekly residential homes!
Not really experienced cleaner and need to monitor their progress and instruct them every time from one task to another n waiting to leave as the driver come 30min before time.
over 2 years ago
RM65 for 2 maids for 2 hours
Quality among the maids vary - one younger one was good, she was enthusiastic, have good communication skills, get things done according to what I asked, attention to details
Another one older one was sloppy, lazy, smelly, grumpy, unprofessional, the toilet she cleaned was even more dirty with dark patches of water spilled everywhere and smelled even worst than before, she took many many little breaks, sitting and chilling a quarter of the time, and was not even able to take simple instructions.
Customer Service - slightly unprofessional, rude and insincere. The feedback on the maids have been communicated to the person in charge who seems to be aware of the problem with the older maid but still sent her anyway.
over 2 years ago
Pros:
The contact person (Zaien) is very professional, responsive to messages and calls.
The 2 lady cleaners are independent and seem to know what they are doing, division of work, etc.
Reasonable and fair price for service.
Areas of improvement:
Quality of work i.e. reduce sloppiness, ensure floors are drier after mopping (might be dangerous), usage of newspaper & water or proper window cleaners (instead of my Febreze) to clean windows (:p), ensure cleaning cloths are "cleaned" after work is done.
Some of these could be personal preferences, and can be improved, if I had more time to oversee/guide them. Thanks for a good job, overall!
over 2 years ago
Reasonable pricing. Apparently a driver didn't come to work hence came late. 1 of the maid doesn't need guidance but clean through very fast. The other was on the phone all the time and totally unacceptable level of cleaning. Once the manpower issue is resolved, will definitely give a try again.
over 2 years ago
Friendly and accommodating service. Acceptable cleaning quality.
over 2 years ago
Overall, good. I appreciated the person following up with me after the cleaning to check if everything went ok.
However, cleaners did not do a very thorough job - perhaps with a bit of supervision it might have been better.
over 2 years ago
Reasonable rate offered. However I believe if the maids are well trained, I don't have to explain what to do. They should know what and how to do it and optimize the 2 hours. I have to add on another 30mins as 2 wasn't enough. Overall experience was ok-ok and wish CC will improve!
over 2 years ago
Cleaners were ok one was slow no bad experience will call again
over 2 years ago
Overall service is okay and satisfied. The cleaner come early at 1pm then scheduled 3pm and only notify me in the morning only; which left me a bit rush to settle my other ordeal.
The cleaners are well and listen to my request and make effort to fulfil my request.
over 2 years ago
Cleaners was late for 1 n half hour. Cleaning session suppose to be 2 hours but cleaners want to leave half n hour earlier. Cleaning quality is ok.
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