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We are Manage Service Provider, which practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.
Our services could appears as an alternative to the break/fix or on-demand outsourcing model where the us as Managed Service Provider performs on-demand services and bills the customer only for the work done.
Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the us as a MSP delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
Our Partner like Hewlett Packard, Hemmersbach, Getronics and more.
The end-client we involve as of today will be like Malaysia Airlines, Shell Malaysia, JUPEM, Genting, Ranhill Worleyparsons, Bombardier, Novozymes and more.
The service includes Support, Break-fix, Preventive Maintenance, DSS, EUS, SA and more.