How To Choose The Right Professional Cleaning Services Company For Your Office

Maintaining a clean and sanitary space is essential for a company’s wellbeing. It is not uncommon for offices and companies today to outsource their office cleaning to a professional cleaning services company for obvious reasons – leaving the cleaning to the expert means you can focus your resources and people in to what matters most, your business.

However, with almost every other cleaning company in Malaysia offering similar services, how do you know which company is right for your business? The company with the cheapest cost may not necessarily be the best deal. Consider these 6 things before you settle down with your perfect match:

1. Compare Several Price Quotes & Packages

Before giving a quote, cleaning companies will usually visit your office to estimate the work they need to do for your office space. After receiving a quote from them, remember to request a specific list of services that they are quoting you for – normally these would be mopping, vacuuming, cleaning, dusting and sanitising toilets. Carpet cleaning may not be included in the quote since you only need to do this a few times a year.

Professional cleaning companies should offer a variety of specialist services, so you shouldn’t have to go to so many companies for different types of jobs.

2. Consider The Company’s Experience

Companies that have more years of experience behind them would have developed an efficient system for cleaning and are comfortable with handling any cleaning issues or problems. Ask how their company would respond to emergency requests if you need them to come to your office within the same or next day.

With all other things being equal, it’s always better to go with a company that has more experience.  how their company respond to emergency requests.

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3. Ask For Proof Of Insurance

Finding out more about their insurance details will help you be sure that your office will not be liable if one of their cleaners become hurt while cleaning in your premises, or if their staff accidentally damages one of your office equipment.


4. Always Read Your Contract

It’s standard practice for companies to offer you a contract that locks you into their service for a period of time. If it’s the first time working with a particular cleaning company, ask if they have a trial period or a month-to-month contract available, rather than signing to a yearly contract.

A great commercial cleaning company will have flexible contracts that can accommodate your budget and tailor make packages according to your wish-list of cleaning services. So, if a company only has one standard plan to offer, it’s probably best to keep looking.


5. Get Customer References

Reputable cleaning companies should have fantastic reviews from satisfied customers. You should be able to request a few references from their clients and contact them to get direct feedback. Another alternative is to try searching over the internet for reviews of the company.


6. Ask If You Would Like To Work With Them

At the end of the day, it’s worth asking if the staff at the cleaning company are the kind of people that you would like to work with? Your office has to be comfortable and feel safe to have a professional relationship with your cleaning company since their staff would be in your office very frequently over a period of time.

Observe if they are respectful, trustworthy, responsible, polite, hardworking, courteous, etc. Find out how the cleaning company that you plan to hire screens the cleaning staff who would be working in your office and also how the company trains them for the job.


Whether you need professional cleaning services for your commercial space, office or home, has a list of companies who can customise your cleaning package according to the size of your building and cleaning services you would like to have.

Just get in contact with us and receive up to 5 quotes from our service providers!