Your home is your haven and we understand the hesitation you may have to just let anyone in, but with us, you can be rest assured that we only connect you with trusted professionals that we know can get the job done right for you.
Here are 3 reasons why you should consider hiring through Kaodim and not go to the service provider directly.
1.Trusted and transparent
When you book via Kaodim you can feel assured that we screen through the service providers before we onboard them. If you still feel hesitant you can always look through their profile on our Vendor Directory. There you will be able to read reviews, ratings, the vendor’s past work and experience to help you make an informed decision.
We ensure that our ratings and reviews are 100% authentic and can’t wait for you to leave us one regarding your service experience. Your honest review will benefit many other customers who are looking for service provider recommendations for their needs. However, if you should ever come across any issues our customer service team is available to assist you every step of the way even on the weekends.
2. Hassle-free and always on record
In today’s busy world, we can’t help but want things to be time-saving, hassle-free and convenient. What’s great about hiring on Kaodim is that you always have a place with us, whether it’s booking a new service for your home or wanting to rebook the same vendor to get the job done for you we have your records saved that you can access at your fingertips.
For instance, all your current job request status, past payments, past completed transactions, past quotations for completed and even non-completed jobs, and even your chat history between you and the service providers are stored with us in the Kaodim app or website.
3. We’ll handle the disputes for you
If you encounter the service provider not showing up, is excessively late, or a sudden price change that you need to verify, and not sure who to turn to? Well, the good news is you always have us. Our customer service team is ready to serve you every day! Yes, even on weekends! Our customer service is available to assist you at the following timings:
Monday to Friday (excluding public holidays)
- Calls : 9am-6pm
- Chat & Email : 9am-9pm
Saturday & Sunday (excluding public holidays)
- Calls, Chat & Email : 9am-6pm
We hope this gives you some peace of mind knowing that we are here to make your service journey even smoother.
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