House moving can be an incredibly stressful event. That’s when you wonder, “how the heck did I end up with all this stuff anyway?!” In the midst of buying and selling houses, finding new schools for your children, changing your address for everything, not to mention packing, one can easily be overwhelmed. And now, the most crucial thing: hiring a moving company.
The anxiety sets in because you know how important it is to find a house moving service that is trustworthy and reliable. Best case scenario? All your possessions arrive in one piece, the professional movers do all the heavy lifting, and you can breathe a sigh of relief with a glass of wine to celebrate. Worst case scenario? You get charged a lot more than you were quoted, your things are damaged or lost, or worse, they’ve disappeared, along with your deposit.
We’re not trying to be grim. We just want you to protect yourself. To do that, here are 6 things to know while searching for house movers in Malaysia.
1. Get personal recommendations
Call your father, aunt, cousin’s cousin, ex-colleague, neighbor. This is often a reliable source of information. Ask all the questions you can think about — what was their experience? Good service? Bad service? Unexpected situations?
2. Get to know them
Whether or not they were personally referred to you or you found them online or in a phone book, it’s important to find out more about their experience, team and if they are a registered company.
3. Schedule an appointment at your home
To obtain a more accurate estimate, make sure the mover is aware of everything that has to be moved. Professional movers will give you a heads up on what to expect in terms of additional charges if your things end up being more than expected. This is also your opportunity to get to know them in more detail. Ask for references if possible. Kaodim allows you to read reviews from people who’ve hired them in the past. Also, try and get several quotes so that you can compare. Kaodim does this too Yes, that means you should have several companies doing the in-home estimation with you.
4. Make sure that they are the actual movers
There are companies out there that act as brokers that then outsource the job to various movers. You don’t want brokers. Firstly, the brokers are not liable for your goods. Secondly, you have no idea who the actual movers are.
5. Find reviews
Do your due diligence and make sure the company has a solid record for good service. At Kaodim, we work with a group of professional movers in Malaysia. You can find out what others have commented about them.
6. Buy insurance
You never know what’s going to happen. And regardless of how professional your mover might be, there’s still a chance that your favorite mid-century coffee table might lose its leg in the process. Be wise, protect yourself.
To make it easier for you, we’ll also prepare a later post on all the questions you should ask your moving company. Watch this space!
If you’d like some expert help, check out our movers on Kaodim who will be happy to assist you!